FIGOURA LTD PRIVACY POLICY

Effective Date: 1 July 2026

Introduction

At Figoura Ltd ("Figoura", "we", "our", or "us"), we are committed to protecting your privacy and handling your personal information responsibly, transparently, and in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you:

Visit our website
Create an online account
Book classes, workshops, events, or cultural trips
Complete a Fit to Dance Form
Contact us with an enquiry
Subscribe to our mailing lists
Purchase products or services from us
Participate in Figoura activities

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.

Who We Are

Figoura Ltd operates Figoura - School of Greek Dance, the UK's first dedicated Greek dance school.

For the purposes of data protection laws, Figoura Ltd is the Data Controller responsible for your personal information.

Contact Details

Figoura Ltd
164 Park Lane
Old Knebworth
Knebworth
SG3 6PR
United Kingdom

Email: dance@figoura.com

Data Protection Registration

Figoura Ltd is registered with the Information Commissioner's Office (ICO) as a Data Controller in the United Kingdom.

ICO Registration Reference: ZA936516

Further information regarding data protection and your rights can be found on the Information Commissioner's Office website at https://www.ico.org.uk.

Information We Collect

Depending on how you interact with us, we may collect the following types of information.

Personal Information

This may include:

Name
Email address
Telephone number
Postal address
Date of birth (where required)
Emergency contact information
Booking and attendance records
Purchase and payment information
Communications and correspondence with us
Website account information

Health and Participation Information

Through our Fit to Dance Form, we may collect limited information relating to:

Existing injuries
Medical conditions relevant to participation
Mobility considerations
Health information that may affect your ability to dance safely

We only collect information that is reasonably necessary to help us provide a safe and enjoyable experience.

Technical Information

When you visit our website, we may automatically collect:

IP address
Browser type and version
Device information
Operating system
Website usage information
Cookie and analytics data

This information helps us improve the functionality and performance of our website.

How We Collect Information

We collect information in several ways:

Information You Provide

For example when you:

Create an account
Book a class or event
Complete a Fit to Dance Form
Purchase products or services
Sign up to receive updates
Contact us through our website, email, telephone, or social media

Information Collected Automatically

Our website may use cookies and analytics tools to collect information about how visitors use the website.

Information from Third Parties

We may receive information from trusted third-party providers who help us operate our website, booking systems, payment services, and communications.

How We Use Your Information

We may use your information to:

Manage Your Participation

To:

Process bookings and registrations
Maintain attendance records
Manage waitlists
Deliver classes, workshops, performances, and cultural trips

Communicate With You

To:

Confirm bookings
Send reminders and joining information
Respond to enquiries
Provide customer support
Inform you about schedule changes

Health and Safety

To:

Administer Fit to Dance information
Maintain emergency contact details
Support student welfare
Help us manage classes safely

Marketing and Communications

To:

Send newsletters
Provide updates about classes, performances, cultural trips, and events
Share announcements, promotions, and opportunities relating to Figoura

You may unsubscribe from marketing communications at any time.

Improve Our Services

To:

Improve our website
Improve student experience
Analyse class attendance and participation
Review and develop our services

Comply with Legal Obligations

Where necessary to:

Meet legal requirements
Resolve disputes
Maintain appropriate business records

Lawful Basis for Processing

We process personal information under one or more of the following lawful bases:

Contract

Where processing is necessary to provide services you have requested, such as class bookings and event registrations.

Legitimate Interests

Where processing is necessary for the operation, improvement, and promotion of our activities, provided your rights and freedoms are not overridden.

Legal Obligations

Where we are required by law to retain or provide certain information.

Consent

Where consent is required, such as certain marketing communications or use of sensitive information.

You may withdraw consent at any time where consent is the lawful basis for processing.

Health Information

Information provided via our Fit to Dance Form may include health-related data.

We only collect information that is reasonably necessary to:

Support safe participation
Understand relevant health considerations
Respond appropriately during emergencies

We treat such information with appropriate confidentiality and only permit access where necessary.

Emergency Contact Information

We collect emergency contact details to enable us to contact an appropriate individual in the event of a medical emergency or welfare concern during a Figoura activity.

This information is used solely for that purpose unless otherwise required by law.

Photography and Videography

Photographs and video recordings may be taken during:

Classes
Workshops
Performances
Cultural trips
Showcases
Festivals
Other Figoura activities

Images and recordings may be used for:

Website content
Social media channels
Newsletters
Marketing materials
Promotional activities

Students who do not wish to appear in photographs or recordings should notify us in advance wherever possible.

We will always seek to respect reasonable requests.

Sharing Your Information

We do not sell your personal information.

We may share information only where necessary with:

Service Providers

Including:

Website providers
Booking systems
Payment processors
Email and mailing services
Cloud storage providers

These providers only receive information necessary to perform services on our behalf.

Legal Requirements

We may disclose information:

Where required by law
To comply with legal obligations
To protect rights, safety, or property
To prevent fraud or unlawful activity

International Transfers

Some of our service providers may process data outside the United Kingdom.

Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Cookies and Website Analytics

Our website uses cookies and similar technologies to:

Improve website functionality
Remember preferences
Monitor website performance
Analyse visitor behaviour

You can manage or disable cookies through your browser settings. Please note that certain parts of the website may not function correctly without cookies.

Marketing Communications

By creating an account, making a booking, subscribing to updates, or otherwise engaging with Figoura, you may receive communications relating to:

Classes
Workshops
Events
Cultural trips
Performances
News and announcements

You can opt out of marketing communications at any time by:

Clicking the unsubscribe link in emails
Contacting us directly

Please note that service-related communications regarding bookings or accounts may still be sent where necessary.

Data Retention

We retain personal information only for as long as reasonably necessary to:

Provide our services
Maintain business records
Manage legal obligations
Resolve disputes
Protect our legitimate interests

When information is no longer required, it will be securely deleted, anonymised, or destroyed.

Security

We take reasonable technical and organisational measures to protect personal information against:

Unauthorised access
Loss
Misuse
Disclosure
Alteration
Destruction

While no system can guarantee complete security, we regularly review our practices to help safeguard the information entrusted to us.

Your Rights

Subject to applicable law, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Restrict processing
Object to certain processing activities
Withdraw consent
Request transfer of your information where applicable

To exercise any of these rights, please contact us at:

dance@figoura.com

We may request proof of identity before processing certain requests.

Complaints

If you are unhappy with how we have handled your personal information, please contact us in the first instance and we will do our best to resolve the matter.

You also have the right to complain to the Information Commissioner's Office (ICO):

https://ico.org.uk

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or business practices.

The most current version will always be available on our website, together with the effective date shown at the top of this document.

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Figoura Ltd
164 Park Lane
Old Knebworth
Knebworth
SG3 6PR
United Kingdom

Email: dance@figoura.com

Figoura Ltd is committed to protecting your personal information and ensuring that your privacy is respected throughout your interaction with our website, classes, events, and activities.